Please correct the following errors:
Base Price
up to 1,000
A plan suited for everyone.
Requests
$50/m
$100/m
up to 2,500
$200/m
up to 5,000
$500/m
up to 20,000
$/text
$0.040
$0.035
$0.030
$0.025
Start a 14 day trial with up to 100 free texts. No credit card required.
All plans include
Ideal for
Small business
Startups
private 10-digit number unlimited sms triggers
web dashboard analytics & stats
Medium business
Enterprise
Pay base price + $x/text each month.
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You set up the triggers
How it works
It's almost too easy.
Your customer texts
Convo replies
1
2
3
in 3 seconds, always.
on your web dashboard.
your 10-digit number.
Still not getting the hype?
It's okay. We want to help.
Request a demo and we'll walk you through.
Adding Convo SMS to your existing customer support system can help you
minimize the most common, repetitive emails you receive daily
decrease some response times from hours to seconds
focus on more important, critical requests
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Intelligent Customer Support
Let our robot answer those tediously, repetitive questions for you. In three seconds, tops. Or we'll pay you back in full.*
*If Convo SMS fails to send a response, accurate or not, to a customer within 3 seconds, please send us an email to support@convo.ai so that we may investigate. However if we have notified you prior of a server downtime, then we will ignore your request.
We've created a demo for you to try out. Lets call the shop "Sneaker Store". The number is:
Text a question like "How much are your new G5 sneakers?" or "What time do you close this Tuesday?"
(226) 779-0531
Friday?
Family Day?
Navy TOMS?
Ruby Heels?
PRICING FAQ
GENERAL FAQ
Do you have any plans for companies expecting more than 20,000 requests?
Yes. Send us an email here and we'll set you up.
What are the charges every month?
What types of triggers can I choose from?
You can choose from hundreds of pre-defined triggers or build a custom one in just seconds.
How does Convo know what to respond?
Using custom built artificial intelligence, Convo can understand a question being asked in every way possible. From there, it will shoot out the appropriate response in <3 seconds.
Taking the first plan as an example, you'll pay the base price of $50/m + $0.040 for every text sent up to the max 1,000. If you go over your alloted 1,000, your plan will freeze until you upgrade appropriately.
What stats will I be able to receive?
From your dashboard, you can view the number of requests per trigger, accuracy rates, server uptime and any defers to agent.
What is a 'defer to agent'?
In the event that Convo does not know how to appropriately respond, it will text the customer a defer to a customer support email.
What do I have access to in the free trial?
With the free trial, you have access to all the features including a private 10-digit number. Once you reach the alloted 100 texts, your account will freeze. At that point, consider upgrading to our $50/m base plan.
